Returns & Exchanges

At Sharbatly.Club, we strive to provide the freshest produce and premium food products; if you receive an item that does not meet our quality standards, we offer a streamlined return process for your peace of mind.

1

Inspect Upon Delivery

Please check your order immediately upon arrival and document any quality issues or discrepancies with clear photographs of the items and packaging.

2

Report Within 24 Hours

Due to the perishable nature of our products, contact our customer support team via WhatsApp or email within 24 hours of receipt to initiate a claim.

3

Verification Process

Our quality assurance team will review your photos and claim details to confirm the issue and determine if a replacement or refund is applicable.

4

Refund or Replacement

Once approved, we will either schedule a fresh delivery of the replacement items or issue a credit to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing